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PC freezing with Sentinel on upon USB HDD connection

 
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aaronpawlak


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Inscrit le: 27 Déc 2017
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MessagePosté le: Jeu 12 Avr - 15:10 (2018)    Sujet du message: PC freezing with Sentinel on upon USB HDD connection Répondre en citant

Hi.
I have rather strange problem, it all started some time ago when I had Hard Drive Inspector as my monitoring tool, I have to describe the problem, because it continuous even now with Sentinel free edition.


Description. After I connect my external USB HDD separated into into 3 logical partitions (total 1 TB) and autoplay starts reading this HDD this pop up appears "server busy switch to retry", next, autoplay stops, usually after reading 1 partition, PC becomes unresponsive, and I can turn it off by power button only. I know for fact that this my external HDD is the problem, because I did complete restore using Acronis to 1 month back (so no viruses malaware and such, and any new installations and upgrades can be blamed). Also, I attempted to connect this HDD to my backup PC and the same thing is happened. So, I tried with XP Home SP2 (main PC) and XP PRO SP2 (back up PC). At the same time I am able to connect and operate without any problems my flash drives and multiple portable external USB HDDs (with single partition each). Also, I am able to connect the problem HDD to my main PC in the Safe Mode without any problems


After vigorous testing i came to conclusion that there is 2 programs were to blame, Hard Drive Inspector and MalawareBytes (MBAM). Without any one of this program everyting working fine, strange, I know. I wish to keep MBAM (cannot find any suitable substitution for this beatiful thing) so I started looking for Hard Drive Inspector substitution. I needed only monitoring tool so after many tools testing I came to Hard Disk Sentinel, which is the best so far, thank you for this. However, some type of problem still exists:
When I connect my external 1 TB HDD (with 3 partitions) with Sentinel "on" right after the booting into the windows everything is o.k., next I disconnect, all good here, next I am trying to connect back same HDD and PC usually freezes after reading first partition. Sentinel is able to display temperature in system tray, but as soon as I click on it (or open My Computer) PC freezes. The only way around it is to turn off Sentinel prior to connection of external USB HDD, and turn it back on after connection - no problems in this case.Any Ideas?


Please help


I didn't find the right solution from the internet.


References:
https://www.hdsentinel.com/forum/viewtopic.php?f=6&t=713
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Thanks


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